Larry Flynt's Lucky Lady is a luxurious, classic and fantastic casino that is open twenty-four hours every day of the year, and specializes in card games, classic games like Blackjack, Texas Hold'em, Three Card Poker, Pai Gow Poker and more. Larry Flynt's Lucky Lady features poker tables, and California Games such as Pai Gow Poker, Baccarat, Pai Gow Tiles, Three Card Poker, and more. This is out-of-town excitement without the expense of leaving the city. Located just 15 minutes south of Downtown Los Angeles and Staples Center, in the celebrated city of Gardena.
If you're seeking a stable, challenging, rewarding career, chances are you'll find it here. We work hard to attract and retain the brightest in the business, and maintain a one-of-a-kind culture that empowers our people to be who they are and do their best.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Host Entertainer provides outstanding customer service to casino players and guests, representing Larry Flynt's Lucky Lady Casino in the best possible way. The Host Entertainer interacts with casino guests and players in a number of ways, including but not limited to: seating players, answering guest questions related to current marketing promotions, and communicating special information about each table game to players. In addition, the Host Entertainer works in conjunction with casino the marketing department to develop and maintain customer loyalty, thus increasing the casino’s profitability.
- Acknowledge and greet customers and guests in a friendly and courteous manner.
- Make frequent rounds throughout the Casino ensuring that customers are getting the services they need.
- Works with a sense of urgency to anticipate guest needs.
- Be completely familiar with information about the casino, current games, and promotions.
- Convey information and answer questions regarding casino promotions, games and special events in a warm and friendly manner.
- Remain available and ready for photo and video shoots for promotional opportunities.
- Deal Blackjack games and maintain integrity of the game by abiding by and adhering to the rules, policies and procedures in the Poker Dealer’s Guide.
- Alert the Floor person in the event of a gaming dispute, or to make a gaming decision.
- Inform the Floor person of any suspicious or unusual activity.
- Be aware of any empty seats at the table and notify the Floor person.
- Ensure that no second language is spoken at the table, during play of the hand.
- Clearly articulate to the floor person or Shift Manager any incidents out of ordinary game playing that occurs at the gaming tables.
- Exhibit high level of confidence, high energy and outgoing attitude.
- Be alert to recognize when a guest may have had enough to drink. Alert the Floor person of any such observations.
- Perform all other work-related duties as assigned by the Casino Shift Manager.
- 1-3 years in guest-service/relations, with experience in the casino industry preferred. Ability to speak a second language preferred.
- Pleasant personality, team oriented and enjoys working with and assisting people.
- Excellent organizational skills.
- Working knowledge of general computer programs, including Microsoft Outlook, Excel, and Word preferred.
- Position requires shifts including weekends and holidays.
- A High School diploma or general education degree (GED). Bachelor’s degree preferred.
- Ability to determine and shift priorities quickly
- Ability to examine issues both strategically and tactically
- Excellent oral and written communication skills
- Strong interpersonal skills and ability to build positive working relationships
- Must be able to effectively communicate in English, both written and verbal.
CERTIFICATIONS, LICENSES, REGISTRATIONS
- Must have ability to safely lift minimum of 75 lbs. without restrictions.
- The ability to be able to stand/walk for extended periods of time.
- Requires ability to constantly reach with hands and arms; occasionally required to walk and stoop, kneel, crouch, or crawl.
- Noise level in the work environment is usually moderate to loud.
- Must be able to concentrate in an intense, fast-paced environment with numerous distractions
- Must be at least 21 years of age.
- Must be able to obtain, and maintain, a Gardena Police Department/City issued Casino Work Permit.